Meet Our Support Team
Our success is measured by helping churches like yours advance your mission over the long haul. Our dedicated support team is ready to support your church’s AVL needs long after your integration project wraps, so you can continue creating engaging worship experiences week after week.
Tim Higinbotham, DIY Gear Sales
Tim leads our DIY team, providing gear recommendations and support so you can tackle your next minor upgrade or replacement project in-house, helping you be a wise steward of your resources while maintaining quality.
Megan Marcum, Vendor Relations
When gear fails, Megan helps engage with manufacturers to help with repairs or replacements, eliminating the frustration of not knowing who to call or dealing with warranty claims and technical support on your own.
Andy Slone, Tech Support
Andy leads our support team, providing tech support, training, and any help your church needs after your project is completed, so your volunteers can confidently operate your systems without requiring you to become an AVL expert.
With over 15 years of experience in the Nashville music scene and as an audio director at a large midwest church, Tim understands both ministry needs and technical requirements. As dealers for over 1,000 trusted manufacturers, he ensures you receive the right equipment solutions that align with your church’s vision and budget.
Drawing on her decade of experience in purchasing and six years in logistics at HouseRight, Megan has developed strong relationships with manufacturers across the industry. Churches consistently praise her ability to expedite solutions and advocate for their needs, allowing ministry teams to stay focused on their mission.
With extensive hands-on experience in church environments, Andy specializes in creating simple, effective solutions for volunteer teams. He has helped hundreds of churches maximize their AVL investments through responsive support, customized training, and practical troubleshooting that enhances worship rather than distracting from it.
